What is the Refund Policy

If you made an in-app purchase on iOS, please contact Apple directly to request a refund. Unfortunately, we are unable to assist with this process.

If you purchased an activation code from Simmarket and are unable to use it due to objective reasons, please note that Simmarket does not typically support refunds. We recommend contacting us first to resolve the issue. If the problem cannot be resolved, we will submit a refund request to Simmarket on your behalf.